APSi approaches every client engagement as a “true” partnership. We believe a service firm should be more than a solutions provider. Meaning, we put ourselves in position of the client and align our objectives with them and collaborate to increase the ability to obtain higher levels of success. This MINDSET builds deep, sustainable solutions while fostering long-term relationships.
We are able to achieve this goal successfully utilizing our own Vertex Business Ecosystem. This 7 Element approach to engaging clients, projects, and workforce solutions allow each team member to:
- -Effectively Assess the client needs from a business executive level.
- -Establish the right strategies
- -Engage the team members or contributors
- -Track and measure the right data within each element
- -And Deliver predictable results.
Establishing the right culture and customer approach is critical to delivering the right solution. APSi Team Members go above and beyond, applying their industry knowledge base to make sure each account executive transfers that knowledge to the client team in a way that reduces wasteful activities and increases efficiency on the engagement.
We know that in order to maximize the potential of success we need to provide our services in a way that applies to your mission, vision and values. This allows us to create rich relationships and help our partners improve their ROI within the project.
Armed with pre-engagement statistical knowledge, technical requirements, and fact-based research of the suggested solution–we begin the relationship identifying/assessing the client total need, clarifying the expectations (goals), and establishing the exact deliverable for the project.
After the initial assessment or needs requirements phase of the process, APSi team will systematically convert the gathered data into deliverable outcomes using milestones, value streams, customized service offerings, measurable processes, and collaborative assignments with APSi assigned staff.
Action Planning and
Formally, APSi and the client will establish a mutual agreed project solution, project plan or action strategy(s). Both parties will have 100% understanding of the focus areas and next step activities throughout the execution phase. The client will green light the activities, budgets will be in place, and expectations or timeline will need to be finalized if necessary.
For personnel based projects, our workforce team will work with the decision makers/hiring managers to identify the type of personnel solution is needed (i.e. contingency or direct placement services), attract, place, and/or train the human capital necessary to meet the qualifications of the project. Based on the solution, APSi would either include a vendor management service providing assistance placing crews–or it could also include helping the client recruit and hire individual expertise. Custom training and coaching solutions would also become an option based on the direction of the project plan.
This is the takeoff phase of the project. Specific activities of the project plan begins. Activities within this part of the process may or may not be led by APSi Consultants, but are part of the overall scope of the designed solution. All personnel, technology and solutions are in place, training (if needed) has taken place and reporting has been added for the stakeholders.
Activities are being completed, APSi is providing daily progress reporting and documentation, and client is measuring the compliance within the project. This is where the progress is measured and assessed with the project plan and client acceptance. Once the work is completed, APSi will review all of the deliverables and schedule project walks, closeout packages, or post project exit documents for closure.